Frequently Asked Questions

We get these questions a lot so we have complied them here for you to read. If you have more questions, we will be happy to answer on our Discord server. Come join us and chat with other HyperTraders.

What exchanges are available on HyperTrader?

Please see the complete list of supported exchanges:

  • Binance
  •  Binance Futures
  •  Binance.US
  • Coinbase Pro
  • Kucoin
  • Crypto.com
  • Bitvavo
  • Gate.io
  • FTX Spot
  • FTX US
  • FTX Derivatives
  • Kraken
  • Bybit Spot
  • Bybit Futures
  • HUOBI GLOBAL
  • KRAKEN
  • OKX
  • Phemex
  • Bitfinex
  • OKCoin
What exchanges are available on HyperTrader?

Please see the complete list of supported exchanges:

  • Binance
  • Binance Futures
  • Binance.US
  • Coinbase Pro
  • Kucoin
  • Crypto.com
  • Bitvavo
  • Gate.io
  • FTX Spot
  • FTX US
  • FTX Derivatives
  • Kraken
  • Bybit Spot
  • Bybit Futures
  • HUOBI GLOBAL
  • KRAKEN
  • OKX
  • Phemex
  • Bitfinex
  • OKCoin
Do you have a web version of your app?

Yes, we support the web version of our HyperTrader application.

You may access it here – https://go.hypertrader.app/

Is HyperTrader a cryptocurrency broker?

HyperTrader is not a cryptocurrency broker.

Can I create new exchange accounts through HyperTrader?

No, you cannot create a new account on any supported exchanges from inside HyperTrader. You will need to signup directly on your exchange of choice. 

Can I deposit or withdraw assets from exchanges using HyperTrader?

No, we do not have any feature in HyperTrader to deposit or withdraw funds. You will need to do this directly on the exchanges. You should not allow withdrawal permissions on the APIs you connect to HyperTrader or any third-party application like HyperTrader.

Do you offer trading bots?

We currently do not offer any bots but we do have smart orders. DCA and Grid bots are in development.

How do I contact support?

For critical account-related issues, you can connect with us using live chat from the app or our website. 

For general discussion, feedback, and questions, you should connect with the community on our Discord server.

You can also read our user guide.

Is HyperTrader an exchange?

No, HyperTrader is not an exchange.

Can I request new exchanges?

Yes, you can request new exchanges. You can discuss this on our Discord server. Adding new exchanges is not a priority for us though, it depends on user demand. Our highest priority right now is to create automation tools.

Can I run HyperTrader on multiple computers?

Yes and no. 

Yes, you can but we do not recommend you do that in the same network. HyperTrader makes a direct connection with the exchanges so running multiple instances of HyperTrader in the same network (same IP) may result in a temporary or permanent IP ban.

If you do intend to run HyperTrader on multiple computers, we recommend that these computers have different IPs.

Does HyperTrader take commission on trades?

HyperTrader does not charge our users any commission on trades. You pay your fee directly with the exchanges. 

How do I change my password?

HyperTrader doesn’t have any passwords. Our systems are passwordless.